TITEL
Ageing well : mobile ICT as a tool for empowerment of elderly people in home health care and rehabilitation
FöRFATTARE
Melander Wikman, Anita
INSTITUTION
Hälsovetenskap / Sjukgymnastik
SAMMANFATTNING
The ageing of Europe’s population is a crucial challenge for the 21st
century. Today, the mean life expectancy in Sweden is 83 years for women
and 78 for men. Ageing well is a frequently used process, describing the
objectives of future elderly care and rehabilitation. Enabling elderly
people to live longer and independently in their homes is one goal for
society as a whole. Providing health care of high quality, on equal terms
for all citizens, is an important political goal in Sweden. It is a great
challenge for providers to achieve elderly care of high quality and to
develop products, services and technologies that meet the needs of elderly
people. There is an assumption that Information and Communication
Technologies (ICT) will enhance quality of life. Additionally “electronic
accessibility” is one of the goals for the European Information Society to
support and enable self-determination and mobility. Dimensions of
empowerment such as participation and ability to influence/control one’s
life situation imply an approach to health care with the patient/client in
focus. The aim of this thesis was to explore different dimensions of
empowerment and an empowerment methodology for elderly persons in home
health care, and if ICT was a useful tool in this process. A multi-method
approach was used that included interviews with patients with experience of
rehabilitation, interviews with elderly persons with homecare and safety
alarms, exploring their needs in relation to empowerment dimensions such as
autonomy, self-determination, participation and mobility, an intervention
where a mobile safety alarm was tested by elderly individuals and
reflective learning workshops with front line staff in home care. Different
methods of analysis were used, including Grounded Theory, Latent Content
analysis and Constructivist Grounded Theory together with reflections.
One of the overall findings was that all patients/clients that participated
in these studies had not reflected upon whether it would be possible or
not, to influence care and rehabilitation. The results indicate low patient
participation in and influence on, the rehabilitation process. Elderly
people perceived freedom of movement as a prerequisite for participation
and in one of the studies the elderly participants felt that they could
influence care and be participating in one aspect, but they still wanted
more support with, for example, being more physically active, like walking
out doors. The overall findings show a genuine patient/client desire, but
limited possibilities to influence care and rehabilitation. Put another
way, patients/clients want to have influence and participate authentically,
but they do not exactly know how to achieve this. All patients/clients were
positive towards the professionals in care and rehabilitation. They were
really grateful and admired the professionals and also identified
themselves with how stressed and how overloaded with work the professionals
were. This might mean that the concept interdependency is looked upon as
more important than real autonomy. The patients/clients tried to be
compliant and this can be understood as “learning unpretentiousness”. After
reflecting upon their situation they were more able to articulate their
needs that were not responded to or taken care of. When ICT, as an
empowering tool, was implemented, findings showed that elderly people
experienced the use of a mobile safety alarm as empowering. The mobile
safety alarm gave them the freedom of movement needed to be physically
active and still feel safe. The positioning device was not experienced as a
threat to their integrity. Mobility and safety were experienced as more
important than privacy. The research findings indicate that in order to
improve home health care services from the patient’s/client’s perspective,
we need to work with the triads of participation, empowerment and mobile
Information and Communication Technology. We need to critically and
creatively reflect on what clients say and then try to respond positively
to what we learn and shift the focus away from ‘what’s life like?’
and ‘what should life be like?’, towards the explicit action
question, ‘what needs to be done to make life as good as it can be?’ Real
improvement is more likely to be sustained with some changes in
accountability.
ISSN 1402-1544 / ISRN LTU-DT--08/44--SE / NR 2008:44
|