TITEL
Line extensions - from a customer’s perspective
FöRFATTARE
Holm, Rikard; Blomquist, Victoria
DATUM
2004-07-10
INSTITUTION/ARENA
Industriell ekonomi och samhällsvetenskap / Industriell marknadsföring och e-handel
SAMMANFATTNING
The majority of products that are launched today are extensions of a brand.
These extensions are often launched as line extensions where the new
product is developed within an existing product category. The use of line
extensions has affected customer’s evaluations and purchase decisions, and
the factors impacting these are important to consider. The purpose of this
thesis was therefore to further explore the customer perception of line
extension and how it affects the brand image. Focus groups were used in our
empirical research, among our findings we discovered that successful line
extensions provides variety and fulfil a customer need, line extensions
easily tend to fail if they are too dissimilar from the rest of the brand’s
products. The brand image can be strengthened through marketing and
promotion of the line extension. The thesis is supposed to contribute and
function as a guide for further research in the area.
ISSN 1404-5508 / ISRN LTU-SHU-EX--04/146--SE / NR 2004:146
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