AUTHOR
Hole, Erik; Peterson, Andreas

DATE
2004-09-10

DEPARTMENT
Business Administration and Social Sciences / Industrial marketing and e-commerce

SUMMARY
The purpose of this thesis was to illuminate how companies work with their brand identity and particularly how it is applied in their positioning. The empirical data has been collected through interviews with two companies in Sweden working with brand identity as a stated strategy. The study shows that companies discover, develop and build their brand identity based on their core identity and core values. The core value can be strengthened through customer satisfaction surveys. In order to develop the brand identity in companies, management has to be aware of their brand person- ality, as an essentiality for survival. Furthermore, when building a strong brand identity companies to a large extent use their employees, which also is the most important component when improving the overall brand identity. Hence, when a company positions its brands based on the brand identity, core values should make the foundation.

ISSN 1404-5508 / ISRN LTU-SHU-EX--04/236--SE / NR 2004:236